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We are open!
Are we open? Do we ship your package? Is it safe? Yes! Our warehouse is still open and we are focussed on fast processing as always. Our team took safety measures, like working in more shifts during the day. This way we work with fewer team members at the same time in one place.
Shipment to all EU countries or outside are currently being affected due to the coronavirus. Depending on your location it can be possible that several areas will experience a lockdown or delay in shipment time.
Also due to precautionary measures, it has been decided to cancel the option to deliver parcels to DPD Parcelshops until further notice. We try to inform you as soon and as good as possible.
But for more and up-to-date information about the delivery please check the websites of your delivery service. See links below. We try to ship your package as fast as possible!
The safety of you, our customer, and our employees is very important to us. That is why additional measures have been taken to minimise the risks to which our employees and customers may be exposed.
Packages are no longer handed over. For the time being, the driver himself signs for consignments for which a signature is required. This is done by the deliverer in the presence of the recipient. They also keep an appropriate distance (guideline 1.5 metres) and avoid physical contact.
Do you have any questions? Please contact our customer service! By mail, whatssapp or phone. We are open from 8.00h - 19.00h on business days.
For all of you whose families, communities or businesses are highly affected we would like to share our support and are looking forward to stabilisation of this pandemic.
We thank you for your support,