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    Contact us

    Do you have a question or maybe a complaint? Choose a contact option:

    Available on business days from 8:30 AM to 4:30 PM

    App us
    Whatsapp: +31 85 76 000 45

    We will WhatsApp back on business days from 8:30 AM to 4:30 PM

    We will email back on business days from 8:30 AM to 4:30 PM

    Contact form
    Contact Form: Please fill out our contact form

    We will email back on business days from 8:30 AM to 4:30 PM

    faq
    Frequently Asked Questions: View our frequently asked questions

    Delivery issues?

    If you have questions or problems regarding the delivery of your parcel, you can directly contact Jangeert Plaisier via email: shipping@paracord.eu. He will gladly help you out.

    Complaints?

    Our principle is: we want to make it as easy as possible, both for you and for us! So if there's a problem, we'd like to solve it as soon as possible. Please let us know. You can do this by email, but calling us is possible as well on business days between 08.30 am and 4.30 pm. We always try to solve a complaint to everyone's satisfaction. After receiving a complaint, you'll receive a confirmation. We always respond within 3 business days after receiving the complaint.

    Visiting us with an appointment

    All orders are daily prepared in our warehouse in Krimpen a/d IJssel. Here, our team processes all online orders. There are limited possibilities to welcome clients. Should you want to visit regardless, please contact us to make an appointment. Want to pick up an order? In the order process, please choose 'pick up' in the last screen and let us know when you want to pick up the parcel. We'll let you know directly when we'll have it ready for you.

    Imprint

    Paracord.eu (Meitrade bv)
    Felix & Nelleke Plaisier

    Address / Pick-up location:
    Van Utrechtweg 124
    2921 LN Krimpen aan den IJssel
    (Mon-Fri from 08.30 - 16.30)

    Chamber of Commerce Rotterdam 60169486
    VAT no.: NL853793037B01

    Banking / payment details
    Account name: Paracord.eu
    IBAN: NL26 RABO 0156068222
    BIC code: RABONL2U
    Paypal account: paypal.me/ParacordEU

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