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Frequently Asked Questions
10 Paracord, materials, knotting techniques
Our colours with the designation 'neon' are not luminous or reflective. The name only indicates that it is a bright colour. The only products that can actually light up have the designation 'glow in the dark'.
Products with the same name that are made of the same material (e.g. PPM or nylon) have exactly the same colour.
To illustrate, all PPM ropes with the name 'Ocean Blue' are the same colour.
Products made of different materials with a similar name do not have the same colour.
The best way to attach a rivet is to press it gradually with a pair of pliers. Laying a piece of fabric over the rivet prevents damage to the product.
When attaching an end cap, for example, a 10mm rope often seems too thick for a 10mm end cap. This is easy to solve. When you heat up the end of the rope, you can press the sides slightly. Then the end cap fits on the rope.
We try our best to always have all products in stock. In case a product is temporarily sold out, it is not possible to pre-order this product or place a reservation. As soon as the product is back in stock, this is added to the stock of our webshop and through our Facebook page we will inform our customers when a large variety of products is back in stock.
The amount of cord you require for a specific bracelet or other knotting pattern depends on the specific knotting technique. A commonly used knotting technique is the Cobra Weave. For this knotting pattern you need around 13 cm of cord for each cm of bracelet.
In the section "CordAcademy" in the menu of our webshop we help to get you started by providing several sources for beautiful knotting techniques.
The most commonly used paracord for knotting is Type III 550 Paracord. This cord is about 4mm thick and consists of a sheath (colored exterior) and a core of 7 yarns, each consisting of 2 strands. The number '550' indicates the breaking strength with a static load. The breaking strength for Type III 550 is about 250 kg (equal to 550 lbs/pounds).
Because the American Army also uses paracord, there is another type that complies with military supply standards. These standards are recorded under the code Mil-C-5040H. In compliance with these standards, Paracord Type III 550 with Mil-spec (Military specifications) consists of 7 core yarns, made up from 3 strands. So, this type is stronger, but also suppler than the normal Type III 550 Paracord.
Conclusion: Mil-spec Type III 550 Paracord is stronger and more pleasant to use compared to the normal Type III 550 Paracord. Mil-spec Type III 550 Paracord is an excellent choice in example, for use in outdoor sports.
The most commonly used paracord for the knotting of bracelets is Type III 550 Paracord. Type I is often used as accessory cord for decoration of bracelets, but could also be used for, in example, bracelets for babies.
90 Micro cord – 1mm – breaking force 40 kg
100 Type I – approx. 1,6 mm – breaking force 45 kg
400 Type II – approx. 3 mm – breaking force 180 kg
550 Type III – approx. 3,8 mm – breaking force 250 kg
750 Type IV – approx. 4,2 mm – breaking force 340 kg
1250 Type V - approx. 6 mm - breaking force 565 kg
The paracord you buy from us, is produced by THE American producer of paracord (GSA Compliant). They have been producing cords for 200 years and supply the same paracord for the American army as we sell in our webshop. They state the following:
"Don't be fooled by other manufacturer's #550 with 7-cores. Many times it is made with inferior yarns, and will not meet the #550 pound tensile test. #550 cord is the 'real deal'; whether you are purchasing the Government's Mil-C-5040 Type III specification, or our own designed commercial version of #550 Paracord, you will not be dissatisfied with this product. We guarantee it".
14 Orders, Shipment & Delivery
“Online Banking" is a collective name for the payment methods that are processed by us through the payment platform Adyen. Klarna is one of them. So there's no need to worry, you can pay for your order via Klarna.
When you enter your full address, the available shipping methods should appear.
Does nothing appear other than 'pick up at our warehouse'? Please contact us, so we can verify this for you.
We ship worldwide with UPS. These shipping costs are weight-dependent. When you add all the desired products to your shopping cart and proceed to the checkout, you should see the shipment options and the applicable shipping costs after entering your full address.
Sometimes it happens that an order is no longer visible in your account during the order picking process. The order will then be visible again after the package has been sent.
Please check your account again after a few hours. Is the order still not visible? Then please contact us.
This means that no payment has yet been received for the order.
Have you already transferred the amount? Especially for international transfers it can take a few days before the amount is received.
Have you already paid via another payment method than bank transfer? Please contact our customer service to find out what is going on.
This means the customer service has been in contact with you and we are waiting for a response from you regarding the progress of the order.
Did you not receive a message from us? Please check your spam box. Is there no message from us there either? Then please contact our customer service.
The 'on hold' status refers to an internal process during order picking. For example, when we are waiting for a product from our warehouse, the order is temporarily placed on hold.
This is nothing to worry about, your order will be picked back up later.
With both shipping methods, your package will arrive the business day after we hand it over to UPS. With UPS Express you have the certainty that the parcel will be delivered before 12 am, with UPS Saver the parcel can also be delivered later that day.
Please note: this may vary for locations outside Europe or in remote areas.
When you need your order urgently, it is best to choose the shipping methods UPS Saver or UPS Express. You can expect your order within 1 business day after we have transferred the package to UPS.
Within 14 days after receiving your order, you can file a request for return. This can be done by sending an email to firstname.lastname@example.org or by using the contact form on our Customer Service page. Of course you can also call! Within 14 days after declaring your return, we would like to receive back your order in good condition and packaged as we did: with a little love. We will return to you the invoice amount within a few business days after receiving the return package.
# Return Costs
Is something wrong with the products you would like to return? In this case, we will cover all shipping fees. However, if you decide to return a product for a personal reason, we will ask you to cover the costs for return instead.
Each order is customized and will be unrolled from the spools we have in stock. This way, we can ensure you can order the exact length you want in each available color. Orders up to 30 meters will be delivered rolled up. Cords over 30 meters long we deliver rolled around a free spool.
Your order will be delivered through parcel service.
All shipping costs can be found here. The shipping costs of UPS Express and UPS Saver depend on the total weight of the order. These prices can be found in the checkout.
While placing your order, you can choose for the "Invoice" payment option. We process your order right away and when your order has been dispatched, you will receive an invoice from payment provider Klarna.
Each order is processed individually and is subjected to a quality check. Because this process is time-consuming, the processing of your order usually takes 1 to 3 working days. Also take into account that parcel services and regular mail only deliver during working days.
We strive for a fast and proper delivery of your order.
4 Any other questions
You can order 10 samples per order. You can find these here.
Please note: it is important that you indicate in the comment field from which ten products you would like to receive samples (article numbers are sufficient). Without this information it is not possible for us to add a set of samples to your order.
No. When you enter the amount of “10”, you will receive a single piece of cord of 10 meters long.
All of our paracord products can be provided to stores and are available for wholesale.
For more information on retail and wholesale supply, please consult the following page: Wholesale
The plastic buckles are made to slip out under excessive force so you can not get stuck behind something. Plastic buckles are not strong enough for dogs that can exert a lot of force in motion on a buckle. The 'half metal' buckles are unsuitable for dog collars as well. The better suited are the aluminium/metall buckles, these are much stronger than the plastic buckles. These buckles are also being used by the well known pet brand "Hunter".
The best method is to work with two D-rings if you make a dog collar. Place the D-rings on each side of the buckle. You can attach the dog leash on two D-rings instead of one D-ring.
With the samples you will receive a discount code that can be redeemed with your next order of the product.
You can use multiple discount codes of samples in one order, if you order the corresponding products. The discount codes are valid once and cannot be refunded afterwards.
No, it is unfortunately not possible to order samples of products that are not in stock.
You will receive samples of approximately 10 cm each.
Since July 2021 we offer our sample product in a different way. Where it was previously possible to request 10 free samples of a limited number of products per order, it is now possible to order unlimited samples of our entire rope, biothane and leather assortment for a low price.
Want to know more? Here you will find all the details about the samples.